10 years as a UX Design consultant. 20 years in the design industry.
Why I’m applying to the Staff Experience Designer position at Airbnb
As an Airbnb user since 2015, I am well aware of the value, quality, and ease of use the product provides. I would love the opportunity to work with top notch designers on a meaningful platform.
Comfortable defining the design direction and leading the team through it.
Scoped worked, estimated timelines, and delegated tasks.
Worked on products across many industries which has taught me how to navigate ambiguity, set vision, and set strategies.
I’m a seasoned UX Designer
Taken data sets, text documents, and complicated flows and turned them into usable, intuitive, aesthetically pleasing interactions.
I am comfortable presenting ideas and use clear visuals, meaningful information, and always respect people’s time.
I have collaborated with C-Suite executives, product, engineers, marketing, SEO, and external design team
Case Studies
SOLARWINDS: WEBSITE REDESIGN
Brought a two-year stalled project back to the discovery phase, uncovering a huge blocker, resulting in internal alignment, an intuitive journey, and a site launch in under a year.
How this is relevant to the position:
Ensured consistency and contribute to the brand and product architecture.
Cross-team collaboration
Define problems & goals, mapped user flows, prototyped interactions, and launched new website
Influenced leadership decision making through a clear point of view and defined and solved highly complex problems autonomously
Provide direct leadership and mentorship for a team of designers
Demonstrated ability to help a team navigate ambiguity, set vision, and set strategy for global products
Strong storytelling, presentation, communication and stakeholder management skills.
User research
Redesigned major elements of the product
NEOLOGY: PRODUCT DESIGN OF CORE FLOW
Translated business requirements and user needs into an intuitive design that helped Neology win the largest bid in State Road and Tollway Authority’s history.
How this is relevant to the position
Anticipate business challenges and independently create product solutions
Have a keen understanding of the technological, business and user opportunities and constraints
Scoped project work in partnership with manager and helped define the design process and timeline
Defined the design direction and process and lead other through it.
Made complex information, tools, and services easily digestible for your audience.
Strong storytelling, presentation, communication and stakeholder management skills.
Designed major elements of the product
LIVEOAK TECHNOLOGIES: VIDEO CONFERENCE DESIGN
My expert project management, design, and leadership skills helped LiveOak get acquired by DocuSign.
How this is relevant to the position:
Built strong relationships with leaders; strong communication and executive stakeholder management skills
Scoped project work in partnership with manager and helped define the design process and timeline
Defined the design direction and process and lead other through it.
Strong storytelling, presentation, communication and stakeholder management skills.
Designed major elements of the product
THE AMERICAN BOARD OF RADIOLOGY: PHYSICIAN CERTIFICATION EXAM
Transformed a lengthy certification exam into a quick quiz, thrilling users and creating a recurring client.
How this is relevant to the position:
Built strong relationships with leaders; strong communication and executive stakeholder management skills
Have a keen understanding of the technological, business and user opportunities and constraints.
Systems-thinker and had to think beyond the pixels and design for offline experiences.
User research
Redesigned major elements of the product
What Clients Have Said
"We primarily work with one project manager, Lindsay (Senior Consultant). She’s awesome, and we love working with her. We really like their flexibility and our ability to parallelize and use multiple Sliders simultaneously.”
Alex Hardy, Co-Founder & Head of Product, Liveoak Technologies, Inc.
"We worked with Lindsay [and other team members]. I can personally attest to each member of the team displaying remarkably clear communication skills and universally bringing positive, helpful attitudes to the table. I have not worked with another agency that was more willing to take time to answer questions and clarify where needed. So helpful.”
Jonathan Morgan, UX Designer at SolarWinds
Think I might be a good fit at Airbnb?
Let’s chat! Email me at linwincreative@gmail.com