10 years as a remote User Experience Designer
Senior UX Design Strategist
Why I’m applying to CenterWell
I relish the opportunity to be able to strategically refine something that really matters to people. I have extensive experience in all parts of the UX process but am particularly interested in landing a strategic UX role. As someone with ten years experience, I understand the foundation that UX strategy provides to helping create great UX across the product. I would love to be a key player in this mission.
Case Studies
LIVEOAK TECHNOLOGIES: VIDEO CONFERENCE DESIGN
Led interaction and product experience design for a complex communication platform that heavily contributed to LiveOak’s acquisition by DocuSign.
How this is relevant to the position:
Strong focus on interaction design.
Broke a large project into structured, prioritized sections with clear ownership and sequencing.
Partnered with a cross-functional team.
Maintained coherence across a large, multi-flow system while managing revolving door of designers.
Facilitate collaborative internal working sessions and created clear progress tracking documentation to keep the time aligned and on task.
THE AMERICAN BOARD OF RADIOLOGY: PHYSICIAN CERTIFICATION EXAM
Transformed a lengthy certification exam into a quick quiz, thrilling users and creating a long-term recurring client.
How this is relevant to the position:
Healthcare/complex regulated environment.
Participated in user research efforts, translated insights into actionable recommendations, and made changes to the designs based on findings.
Created a journey map that included edge cases, states, and failure states prior to wireframes and visual design.
Communicated complex ideas clearly through data visualization that could be read at a glance in a real world environment.
Delivered a concept prototype that was tested and validated with real users.
Partnered with cross-functional teams
NEOLOGY: PRODUCT DESIGN OF CORE FLOW
Translated business requirements and user needs into an intuitive design that helped Neology win the largest bid in State Road and Tollway Authority’s history.
How this is relevant to the position:
Led discovery efforts by holding a workshop that dug into project needs, defined personas, and mapped user motivations to help set us off in the right direction at the start of the project.
Created clarity by turning technical documents, business requirements and operational processes into a user journey that led our design decisions.
Presented recommendations and design reviews in clear formats that could be understood offline.
SOLARWINDS: WEBSITE REDESIGN
Brought a two-year stalled project back to the discovery phase, uncovering a huge blocker, resulting in internal alignment, an intuitive user journey, and a site launch in under a year.
How this is relevant to the position:
Defined research criteria and led generative interviews that uncovered common user issues and led design decisions.
Used AI tools to assist in research analysis.
Create structured frameworks, journey models, and a future-state map that brought clarity to complex and ambiguous problem space.
Facilitated a workshop that solved the client’s internal misalignment and put the project back on track.
Partnered with cross-functional teams.
Contributed to the design system by creating and refining components.
What Clients Have Said
"We primarily work with one project manager, Lindsay (Senior Consultant). She’s awesome, and we love working with her. We really like their flexibility and our ability to parallelize and use multiple Sliders simultaneously.”
Alex Hardy, Co-Founder & Head of Product, Liveoak Technologies, Inc.
"We worked with Lindsay [and other team members]. I can personally attest to each member of the team displaying remarkably clear communication skills and universally bringing positive, helpful attitudes to the table. I have not worked with another agency that was more willing to take time to answer questions and clarify where needed. So helpful.”
Jonathan Morgan, UX Designer at SolarWinds
Think I might be a good fit at CenterWell?
Let’s chat! Email me at linwincreative@gmail.com